Try a reboot of router and Sonos

over the last few months  - sometimes after an outage - sonos has stopped connecting with internet and all my music services. Never any explanation from support. It’s done right now. Rebooting router rarely makes any difference. Reauthtoriizing services never helps. I’ve gotten sonos support on the phone to troubelshhoot, and although they are very supportive, they never have much of a clue. The only thing t.hat ever works is rebooting every sonos device and speaker -  which is a huge pain. I’ve got speakers in every room, connect amps running to mutliple outdoor speaker pairs, garage speakers, soundbar and surrounds in TV room. There has a to be a better solution - and sonos has to step up and make a more robust product - I love them and have always been a big supporter - but they are failing with this issue.

It’s difficult for Sonos to have any control over your local network, they are merely a client, reaching out to connect to various servers. If your network is denying them access, for any reason, there just isn’t much they can do. 

it’s their software that’s glitching

In the fifteen years I’ve been helping out, the number of times there was an actual bug in the Sonos software can be counted on one hand.  Those threads reached thousands of posts and hundreds of pages.   Here’s one that only manifested itself with an Arc, certain TV’s, and only two streaming devices with Atmos content only.  It generated over a thousand posts and close to a dozen other threads:

In other words, it’s your network.  Until you realize that and take steps to fix it, there’s nothing Sonos can do. 

Sonos themselves have told me it’s not my network - and if you knew the specs on my network you wouldn’t assume.. I’ve been a Sonos dealer and network specialist for many years and a huge supporter. Not just a guess work end user. Enough. Just more pass the buck.

It appears you don’t want help.  Too bad, I’ve actually got some thing for you to try that have helped countless times before.  But I’ll not waste my time; you being a “Sonos dealer” and a “network specialist”, I guess you have it covered. 

wow - what a big help! - first you tell me it’s all my fault, then you mock me, and then boast about yourself, and then withhold help you say you have - you are really a an asset to the community

Huh?  Withhold help?  You repeatedly insisted it's not your network, so how could I withhold help from you fixing something you stated is working fine?  Also, how can I mock you when I'm directly quoting you?  You're the one who said you are a Sonos dealer and a network specialist, not me.

I shouldn’t laugh but after being taken to the “My network is fine!” woodshed so many times I’m struggling.

So far with my major issues, it has been my network every single time.

At least I learned on the last one and didn’t start off insisting my network was good.