After two hours on the phone to Sonos support last week I was finally able to add my music library back. Despite all the extreme frustration of recent weeks I was pretty happy with the outcome, and the support I received. However, predictably, something else has now gone wrong. Nothing happens now when I try to update my music library to index new music added to iTunes over the weekend. It did work once, when I added some music on Friday, but as of yesterday (Sunday 14th) nothing at all happens.
Is anyone else experiencing the same problem, or does anyone have any fixes for this?