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Music Library issue with recent Update 7/15/2026

  • July 16, 2026
  • 5 replies
  • 188 views
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I updated my SONOS App on Wednesday.  It had obliterate my library.

 

Here is the version I am running.

 

Sonos OS: S2

Version: 17.2.6 (build 86878270)

 

I have tried re-adding and now get permission errors.  I had this same issue on February and spent hours on phone with SONOS support.  I ended up resolving issue on my own.

 

I ma not having any luck this time.  

 

Has anyone else experienced issues and what is resolution to correct permissions.  I have checked permissions and administrator, and everyone to set to Read/Write.  Sonos is added under Local Network with full disk access.

 

 

 

Best answer by Rhonny

​@gmbardman 

There is a new update today (Thurs). Try it again and see if it helps. 

5 replies

Airgetlam
  • Airgetlam
  • July 16, 2026

Not having any issues with my local library. I’d suggest checking for a new update, then calling Sonos Support again to discuss it, if the issue doesn’t resolve. 

Bruce
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  • Rhonny
  • Prodigy II
  • Answer
  • July 16, 2026

​@gmbardman 

There is a new update today (Thurs). Try it again and see if it helps. 

    AjTrek1
    • AjTrek1
    • July 16, 2026

    Permission errors typically are caused by (if not a faulty app install) incorrect credentials or not signing-in at all. You have signed-in and with the correct credentials...correct?

    Together Everyone Achieves More = T.E.A.M.
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      • gmbardman
      • Author
      • Enthusiast II
      • July 16, 2026

      Thank you!  I have not seen that update yet.  Still waiting!

       

      • mashevloff
      • Contributor I
      • August 29, 2026

      Well - still not working for me, I have checked SMB settings on QNAP (there was a recent update), I have correct folder permissions, I can acess the NAS folder from File Manager, I have updated the controller  to V17.2.3

      Sonos Five: Living Room

      Serial Number: [serial number removed by Moderator]

      Sonos OS: S2

      Version: 18.7 (build 96179270)

      Hardware Version: 1.30.1.10-1.2

      Series ID: D103

      IP Address: 10.195.1.162

      WM: 0

       

      But still says no permission to access my library on the NAS from the Sonos application

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