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music library after latest app update

  • May 7, 2024
  • 851 replies
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851 replies

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  • Renowned Enthusiast II
  • December 28, 2024

I am having an issue now with my music library after latest update.  When I hit any of my saved playlists it opens and then continues to keep adding the songs over and over until the queue has 56900 songs.  The playlist I regularly use has only 167 songs.  Once it hits the 56900 in the queue then it locks up the IOS devices.  Weird part is that this only happens when I use my iPad and iPhone.  If I use app in iMac or in web browser, everything works like it should.  Spoke to Sonos for two hours and they could not solve it.  Any ideas here ? Very very frustrated again with Sonos.  

That’s one of the issues I think many in this forum have brought up: “Spoke to Sonos for two hours….”  Who wants to spend this kind of time, on top of the hours spent trying to solve the problem on their/our own, fixing something that should be “fixed” via a patch by the programmers who were involved in creating the problem back in May?