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May update has removed all my music playlists and library

  • 1 June 2024
  • 1 reply
  • 17 views

Hey, sonos, if it ain’t broke, don’t fix it. Before the update in May it was easy to add speakers that I had muted (now I can’t find how to do this), and to control volume on individual speakers. I had a lot of speakers connected and now just one is connected. I hit + add speakers and it searches but can’t find the MANY speakers that USED to be connected.

But MOST of all, my playlists are gone, gone, gone. 

I was a huge fan of sonos, but now more. I am going to sell or give away all my sonos speakers, and tell friends,  if they’re thinking of buying them, go to another source.

Little did I know that “automatic update” as toggled on. 

How about a warning next time, sonos, so I can print out my playlists and recreate them.

 

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1 reply

Refrain from Factory reset of any Sonos units without further consult. While there may be some accidental short term benefit, this will mostly be a make more work exercise.