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  • September 15, 2025
  • 6 replies
  • 51 views

Any button I press it asks me to sign in, I do then try another button and it asks me to sign in again

6 replies

AjTrek1
  • September 15, 2025

Assuming you have a stable network update your device.  Then delete the app and download it again. When prompted select “Join existing system”. Follow and accept all promts and finally sign in with your credentials.


  • Author
  • Contributor I
  • September 16, 2025

Did all that, still continuing to ask me to login even when I am


Mr. T
  • September 16, 2025

Did all that, still continuing to ask me to login even when I am

That can imply that the account you are logged in as is not the account the system is registered under.


AjTrek1
  • September 16, 2025

Question…

I noticed the app will flash “sign-in” upon opening; but quickly goes away. Is that what is occurring?

If so, I wouldn’t be too concerned as it appears to be a security measure while the app does a verification. As long as you are not prevented from making changes to your system (like setting up group for instance) then I wouldn’t sweat-it. 


  • Author
  • Contributor I
  • September 16, 2025

Is there away of just resetting everything? As I’ve reset app, phone, speaker


Stanley_4
  • Lead Maestro
  • September 16, 2025

Time to call Sonos support and have them look at the details we users can't see.