We have the Sonos S2 2 Era100 and 1 Era300 in our setup.
when listening to Local Radio through the Streaming operator DR LYD from Denmark in Denmark very often it starts rewinding- starting back all over 1 or 2 hours.
The problem started with the introduction of the S2 generation.
Why on earth can’t it be fix - it’s so annoying!
regards
Flemming Sigvardt
Copenhagen, Denmark
Have you submitted a system diagnostic within 10 minutes of experiencing this problem, and called Sonos Support to discuss it?
There may not be anything Sonos can do, other than notify the station that there is an issue with the server that the station uses to feed the internet. At no point does this stream exist on Sonos servers.
+22
It might be as simple as a network glitch, and then reconnecting to the stream at the prior location. Sadly only Sonos can look at the diagnostic data to tell you exactly what the issue is.
Thank you Airgetlam and Stanley_4.
When experiencing the problem we just reconnect to the stream of the local station involved.
it’s not a big deal, but it shouldn’t end up this way in the first place, - considering the time it has existed. If neither Sonos nor DR LYD can fix it, let’s bring in AI to do the work. It’s meant like a joke, but I simply can’t understand why it’s not been fixed already.
regard
Flemming Sigvardt
It’s honestly up to the station itself to fix it. The data is on their server, Sonos only has a server address to point to get the data.
Thanks again, Airgetlam.
I have posted a ‘Request for Fix’ to the station involved.
Regard
Flemming Sigvardt
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