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Because Sonos has never solved the 913 Error Problem on my Mac, I followed the workaround to make the app think the volume was a networked device. Things were working OK until today when I downloaded the latest update to Sonos. Now when I select Album, Sonos list many copies of each album, BUT all of them are empty and include no songs making albums unplayable.

In the latest update, I have a similar issue with the Windows version. On dozens of my albums, each track is now entered as a separate album, making it impossible to play the entire album. Very, very, very annoying.


In the latest update, I have a similar issue with the Windows version. On dozens of my albums, each track is now entered as a separate album, making it impossible to play the entire album. Very, very, very annoying.

Hi @User914570, I think you can get functionality back in the Windows and/or Mac desktop app by updating to the latest v16.3 released earlier this week ...

https://support.sonos.com/en-us/downloads

… that version seems to be required for compatibility with the v16.3 firmware that many of us were unfortunate to have installed.


While I appreciate the suggestion, updating the software and reinstalling my music library did not help.