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Answered

loading music from deezer

  • April 6, 2022
  • 4 replies
  • 59 views

Can’t download music when Deezer is open on my sonos

Best answer by Airgetlam

It’s possible, as a guess, that Deezer is now enforcing a “one log in active at a time” on their end. This would not be something that Sonos enforces, other than to respond to the information sent to them by the Deezer authorization service/server.

You may want to reach out to Deezer’s customer service and see if they can provide additional clarity. 

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4 replies

106rallye
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  • April 6, 2022

Do you only have one login for Deezer?


  • Author
  • Contributor I
  • April 6, 2022

Yes only one login for Deezer. i can download music on a list when i am directly on Deezer but not when Deezer is open thru Sonos… i use to be able to do it but it stops this weekend.


Airgetlam
  • Answer
  • April 6, 2022

It’s possible, as a guess, that Deezer is now enforcing a “one log in active at a time” on their end. This would not be something that Sonos enforces, other than to respond to the information sent to them by the Deezer authorization service/server.

You may want to reach out to Deezer’s customer service and see if they can provide additional clarity. 


  • Author
  • Contributor I
  • April 7, 2022

Thanks, i will...