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latest update

  • February 23, 2023
  • 8 replies
  • 175 views

  • Contributor I
  • 1 reply

Any new bugs or crashes with the latest update? I don’t dare to update since the amount of troubles I got from the second latest…..

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8 replies

SarahN
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  • Headliner I
  • 458 replies
  • February 23, 2023

The only slight bug I have noticed is the ‘Boost Updating’ thing so see my post. Sonos are investigating it but it does not seem to affect playback at all


skullc
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  • Prodigy III
  • 582 replies
  • February 23, 2023

I had to run it twice as my sub on the arc system failed 

Only issue I had


  • Author
  • Contributor I
  • 1 reply
  • February 23, 2023

Thx SarahN. I managed to get hold of someone at the technical support and she promised there’ll be no problems with this update. Unfortunately I haven’t found the number of this update. 


  • Contributor I
  • 5 replies
  • February 23, 2023

YES!

 

I can no longer control my SUB or either of my Sonos1’s in the room with the Playbase.

They don’t appear anywhere on the app any more!

Basically making the whole system uncontrollable

Unhappy I am !


melvimbe
  • 9965 replies
  • February 23, 2023

YES!

 

I can no longer control my SUB or either of my Sonos1’s in the room with the Playbase.

They don’t appear anywhere on the app any more!

Basically making the whole system uncontrollable

Unhappy I am !

 

This is not an issue with the firmware update, but with the update process itself.  If you restart your router and the sub and sonos ones, you should see everything in the Sonos app again.  


  • Contributor I
  • 5 replies
  • February 23, 2023

Same issue here. Restarting my Wi-Fi and unplugging the speakers does not work. My One is currently even listed as "updating" even though it's unplugged.


Airgetlam
  • 44745 replies
  • February 23, 2023

What did Sonos support say when you contacted them?


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  • Contributor II
  • 19 replies
  • March 2, 2023

Big bug for me : lost all my system since update,  lost voice assistant too.