The Sonos App works on my computer and my Samsung phone work fine, but I've downloaded onto my Wife's Iphone 14 and it just can't find the system. All are on the same Wifi network?
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+14Hi
Also check that you are signed in to your Sonos account.
+23Does your wife’s phone have a VPN installed via MDM, eg for work network access? That will block Sonos.
Check for silly things, such as the phone’s WiFi is OFF (Internet access will be fine).
+23Old Person wrote:
Sadly no to these last two posts. No VPN for work etc and yes WiFi is on
Try my iOS app and if that can’t find anything either, send me a diagnostic and I’ll take a look. https://apps.apple.com/us/app/phonos-plus/id1511326524
No luck yet. Tried the app but whilst it found it, it was intermittent with control. My system is old so tried the S1 app which found it immediately but then wanted to go straight to the S2 app which doesn't work. Seriously getting frustrated. What is it Apple products. Android and Microsoft computers no problem, works perfectly.
+23Old Person wrote:
No luck yet. Tried the app but whilst it found it, it was intermittent with control. My system is old so tried the S1 app which found it immediately but then wanted to go straight to the S2 app which doesn't work. Seriously getting frustrated. What is it Apple products. Android and Microsoft computers no problem, works perfectly.
Well if my app had no trouble finding the devices, the problem is with the install of the Sonos app and not the phone itself. Uninstall the Sonos app, reinstall it, make sure the Local Network permission is given, then Connect to Existing system with it.
Author of the leading independent Sonos app for Windows, the only Sonos app for Xbox, and a Sonos app for iOS
1 person likes this
Done it numerous times. Doesnt work.
Used to work on her old iPhone but new iPhone 14 Pro, not a chance
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