ios18

Yes took your advice as I couldn’t see the crash reports, once I reinstalled it worked perfectly , even after it updated the Sonos app after the install.

Also have iPhone 15 Pro and doesn’t work for me. Even when reinstalling the app. Doesn’t crash, shows music is playing but no output on Beam.

Disappointed. I’ve been using it to play music for many years.

When will Sonos release an update to support iOS18? 

BTW MacOS Sequoia 15.0 works just fine. 

Is there a timeline for iOS 18 support? It would have been nice if Sonos had communicated this to its user base… I upgraded to iOS 18 the other day and figured it was just the usual Sonos instability. Not surprised, but still… 

I think you’ll find that this week’s iOS update has brought v18 support. 
Normally Sonos apps work with the latest iOS update but Trueplay breaks and can take weeks to be fixed.  This weeks update has bright iOS Trueplay support faster than normal. 

Well. Where to start. This is two steps forward, one step back...

The latest Sonos iOS app required a Retune exercise for Trueplay as well as reauthorising access to Apple Music, Sonos Radio and other music sources. All good. Reconfigured now.

The upside. Yes, the Sonos app now plays Apple Music tracks.

The downsides:

• Selecting the Sonos Beam as an Airplay device in Apple Music does not work. The app shows that its playing but there is no output from the speaker.
• The Sonos app does not respond/manage the iPhone volume buttons. While the app is active, they adjust the Ringer. This will confuse many people since its not the expected outcome. Playback volume doesn’t change and Ringer volume has been silently changed.
• If the phone is locked, you cannot adjust audio volume when playing audio via the Sonos app. Apple Music. Sonos Radio, etc.
• The Sonos app doesn’t make any controls visible on the lock screen. You need to unlock the phone and bring the app to foreground, to be able to do anything. 

Point1

Don’t have aBeam but my playbase  is working as an AirPlay device . Not much help I know  

Point 2

You’ve not been able to adjust volume using the iPhone buttons for nearly two years I think. Thank Apple for that. 
 

Point 3 & 4
Sonos has no Lock Screen capability at present, and never has. You always need to unlock and open the App. This is a pain and a widget could help, but i doubt that will appear till they fix what they broke in March. 

I’ve not had to use the Sonos app for years, so not encountered these issues with controls.

I would, however, use it more if it supported the above features. 

Calling my points above a wish-list may be more accurate. :-) 

Deleting and reinstalling worked for me on iPhone 15 Pro. However, as a non related complaint about 18.

It has totally remapped my Pandora output via CarPlay. I hate these GD upgrades. 

Since upgrading my phone to iOS18, my Sonos system does not recognize my speakers. 
Nothing works at all, period. I guess Sonos is a paperweight until the Sonos app gets updated yet again.
 

I must say this: the Sonos app is perhaps the WORST app I’ve had the pleasure of working with. 

Whose idea was it to ruin a perfectly good product with S2? Hope that person got fired. 

Agree. It does “just enough” and doesn’t utilise Apple infrastructure very well at all. 

Please add the Sonos control to the new control panel in iOS 18. Every time I need to turn the volume down I have to dig for it on my phone. 

Most 3rd parties, such as SONOS, don’t spend much effort to accommodate a future iOS release beta because Apple has a habit of making late night prerelease changes that break 3rd party Apps. Of course the Apple Apps will work. Then users think that the 3rd parties are inept. Typically, there is a quick iOS post release fix-up, then 3rd parties will get serious.

I cannot install iOS 18 on my iPad, therefore I’m not exactly sure what the new control panel is, but I’ll bet that will not allow products, such as SONOS, to embed controls here. If you use SPOTIFY, since the SPOTIFY App can control the SONOS system, you may be able to embed SPOTIFY Volume controls here.

Install latest update that supports iOS18, reboot phone and True Play should work. Before rebooting it was crashing on me.

Hi,

15 Pro Max, iOS 18.01, not beta’s

Used Sonos app yesterday no problem, today the app won’t load at all. Not sure why its not opening at all and what changed overnight to break it.

The black screen with white Sonos word comes up for about 20 seconds then it quits/crashes back to the Home Screen. Tried multiple times, same result.

Force quit the app, turned phone off and on, checked App Store to see if there's a new version, no it’s the latest.

Just me or others not sure, anyway FYI.

Thanks

Edit: Deleting and redownloading App fixed it.

Worked OK for me without deleting and downloading. Must have been lucky. Finally app is back near to what it was before this whole fiasco started.

Longstanding Sonos owner, not been able to access my music library since Sonos “update” May or so, but now my iPhone XR on iOS18.1 suddenly won’t recognise my Sonos on my network, so I am left with nothing, not even online music and radio which I had used having lost my NAS library!

What a dreadful wast of (quite a lot of) money!

You should have been able to ad you library for a couple of months now, see the reply t9 your earlier post in 

Does the app on your phone have the necessary access to your devices?

Yes I believe so. I can Airdrop between my Mac Mini and the phone, and now the Sonos controller on the Mac Mini is able to play a couple of Internet music stations, so a bit of progress.

It seems curious that the Mac Mini can find and access the Sonos system, but the phone cannot, despite being on the same network with the same antivirus software and same Apple ID on both. Sharing permissions etc are exactly as on Sonos support pages. Error 913 continues.

Thanks for trying, but I’m still struggling…

Richard

Sounds like you’re using the wrong sharing protocol - the new Sonos App supports SMBv2 (or higher) only - unlike the old Sonos Apps which supported HTTP shares and prior to that SMBv1.

Search online to check your Mac Mini is using the higher version of SMB and then setup a local user to (ideally) have ‘read-only’ access to the share. Remove any previous share and setup the new library share via the new Sonos App. See below for further details…

I do recommend adding the shared folder via the (mobile) Sonos App, just so that there’s no mistake made in trying to (wrongly) setup an HTTP share, as those type of shares are no longer supported by Sonos. A HTTP share is not possible via the new Sonos App.

Note a netbios name for the PC should not be longer than 15 characters and should not include these:

period (.)
backslash (\)
forward slash (/)
colon (:)
asterisk (*)
question mark (?)
quotation mark (“)
less than sign (<)
greater than sign (>)
vertical bar (|)

Note too that PC Hostnames are used by DNS Servers for name resolution on the Internet and on the LAN and for that avoid using these characters in the PC Name too…

comma (,)
tilde (~)
colon (:)
exclamation point (!)
at sign (@)
number sign (#)
dollar sign ($)
percent (%)
caret (^)
ampersand (&)
apostrophe (‘)
period (.)
parentheses (())
braces ({})
underscore (_)
white space (blank)

So just to be sure things will work, I suggest the Mac Mini name does not include any of these characters, although some of the PC Hostname characters may work over the LAN as part of the Netbios name.

So a working example might be something like //MY-SERVER/MUSIC 

Where MUSIC is the name of the shared folder.

If using the IP address instead, like this (example only): //192.168.1.120/MUSIC …then I would make the IP address static (usually in the routers DHCP reservation table, but there are other methods to do that too).

Remember that the username and password assigned for access to the shared library folder needs to be a user on the Mac Mini that has read-only (ideally) permission on the MUSIC share - check the folder properties on the PC to see which user(s) and what permission they may have to access the share and its sub folders and files.

There are some other things to be aware of too…

• The network security mode for a PC must be set to ‘Private’ and not the default ‘Public’ setting.
• On a Mac, the Sonos app can only share folders on ‘external’ drives formatted using the Mac OS Extended (or HFS+) file system. If the external drive is formatted in FAT32, NTFS, or ExFAT, Sonos will not be able to add a shared music folder from the drive.

Note these things above are very little to do with Sonos, but these are now the type of network shared folders that Sonos use. SMBv2 (or higher) is key.

Here’s a Sonos support link that may assist to get you started…

https://support.sonos.com/en-gb/article/add-your-music-library-to-sonos

Still an issue. I have to delete and redownload the app after every update! 

The iOS 18 update fixed some bugs, but made terrible adjustments to the experience. I have a Beam (1st gen) and previously couldn’t use the S2 app. Not REALLY a problem since the only thing I ever used the Beam for was AirPlay from my phone. Now the S2 app works great, however I have 3 entirely new problems.
 

I can no longer select the beam as an AirPlay device, except from within apps like Spotify and the S2 app. The volume buttons no longer control the beam volume as others have mentioned, and my phone no longer accurately shows whether the beam is playing music or paused. 
 

honestly considering getting rid of Sonos and buying passive speakers with airplay amplifiers from Arvlic or WiiM or something. I have had weeks of connectivity issues with Sonos before and the experience is just not reflective of the cost.