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Intermittent playing of tracks

  • October 16, 2024
  • 2 replies
  • 32 views

Recently, Sonos plays but intermittently, missing many tracks.  I use the app on a Windows 11 PC. 

I’ve checked that my subscription to the streaming serve (Deezer) is up to date.  I have 2 Sonos Play 1s.

Is there anything I should do before uninstalling and reinstalling the software, a tedious and not always successful process.

Best answer by Pools-3015

If you are able to hardwire one of the Play 1s to your router/network, that may help. With the new update the older speakers are having a hard time because of the lack of processing power compared to the newer speakers.

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2 replies

Pools-3015
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  • Prodigy I
  • 1255 replies
  • Answer
  • October 16, 2024

If you are able to hardwire one of the Play 1s to your router/network, that may help. With the new update the older speakers are having a hard time because of the lack of processing power compared to the newer speakers.


  • Author
  • Contributor I
  • 1 reply
  • October 17, 2024

Thanks but I have always had one of my 2 speakers hardwired to the router.