Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 4,271 Topics
  • 28,112 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
  • 0
  • 1
G
GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
  • 0
  • 16
Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
  • 0
  • 7

4271 Topics

J
JZ05Contributor I
asked in Controllers and Music services

Airplay

I have 1 sonos one a100 and 2 sonos play:1 can i airplay to the sonos one and get it to play through the play;1’s aswell??

1
Airgetlam
8 months ago
K
kirill_sProducer I
asked in Controllers and Music services

pandora

Pandora does not start for me. Is there any issue? Thanks.

2
106rallye
6 months ago
sailor39
sailor39Contributor I
asked in Controllers and Music services

Android s2 app loses system, but IPad works

I’m using Android s2 and both the app and Android have the correct versions. Uninstalling and reinstalling doesn’t help. The app loses connection to the system, but both my MacBook and iPad s2 apps have no problem with it. After I shut my Android down for the night everything is fine the next morning, but it’s all gone by the middle of the day. Support tells me to reboot the router, but if that was the problem why do the iPad and Macbook work? I think the s2 app has a caching problem with the central server, since I notic it loses my recently played list before things go SouthI’m very unhappy with SONOS support.

3
Corry P
1 month ago
W
ward.beullens@t-online.deContributor I
posted in Controllers and Music services

Sonos CEO and new app

let your voice be heard and send an e-mail straight to the SONOS CEO (ceo@sonos.com) to complain about the horrible new SONOS app until this total mess is fixed.

1
J
1 day ago
B
BB-8Contributor I
posted in Controllers and Music services

Sonos App and relinking your Sonos devices

Moving House is hard. Packing all the stuff, moving it and unpacking it all.But I discovered something way worse… it is installing your new wifi network. It is easy for most devices which need it, like iPhones, Laptops, Smart Lamps and etc etc.But.. reconnecting a Sonos Playbar and Sonos One’s. Man of man.. that is truly a nightmare..My wife wanted to move back to our old place to solve it. And some smart people helped.. but it took us hours. I will not move again or leave my Sonos products and get something else.. it was an horeous experience…And all the people who helpend moving us.. THEY WILL NEVER BUY Sonos products… 

1
UKMedia
27 days ago
B
barkinglobsterTrending Lyricist I
posted in Controllers and Music services

Sonos email advertising the NEW APP

Just received an email from Sonos trumpeting their new ‘better than ever’ app… 😂. I’m really amazed that they would have the audacity to send this out with the current turmoil

2
S
1 day ago
N
NonolandContributor I
posted in Controllers and Music services

update 15.6 no volume control

Hi,Since 15.6 iOS app release, this is not possible ti use the hardware volume buttons to control the volume of the music.Just a post to tell that I’m very disappointed about this situation.Since July, the 25th, how is it possible not to have a solution to this issue ?It’s a pain in the ass to change the volume with the slider. I'm almost at the point of not using my Sonos anymore… Hurry up ! Find a solution !

3
G
5 months ago
RealSconeKid
RealSconeKidContributor I
asked in Controllers and Music services

Shuffling Amazon Playlist

I can see this has been asked many times but I've yet to find an answer that solves my issue.I have an Amazon playlist of around 900 songs and growing.This playlist shuffles with no issues on my phone, however not via Sonos When start Sonos either via the app or Alexa I only have access to 500 songs and they don't shuffle properly. There are a fraction of songs which continually shuffle, but most never do.if I shuffle via Amazon and connect to Sonos, I apparently have access to the entire playlist, but again only they same few songs play again and again.I've refreshed music, deleted Amazon and reinstalled and the same with the Sonos app.I love my Sonos system but this is doing my head in.I really don't want to change music streaming platform, but do any other platforms work better?Many thanks ​​​​​​

1
Stanley_4
1 month ago
M
Mister BOContributor I
asked in Controllers and Music services

Deezer sur Sonos

Bonjour, depuis quelques mois en utilisant Deezer via Sonos la lecture du début de chaque morceau est totalement instable, la chanson s’arrête puis reprend et le son navigue en toute les enceintes et les pièces. A priori cela ne vient pas du Wifi. C’est catastrophique. J’ai noté que d’autres utilisateurs avaient les mêmes soucis. Avez vous une solution technique? Merci. 

1
Ken_Griffiths
3 months ago
J
jimprovostContributor I
asked in Controllers and Music services

Is there debug for a windows file share media library failure?

Question as subject line.  I have a Windows 11 desktop in the basement that acts as a fileshare for my mp3s.  I believe things are working because other devices in the house (including a Macbook Pro) can see the share and play the songs. But Sonos cannot.  I get the standard error message we’ve all seen, but I don’t know what my next steps are here. How can I find out what’s failing so I can fix it?(Sonos S1 controller, if that helps)

3
Stanley_4
3 months ago
webmink
webminkCollaborator II
asked in Controllers and Music services

Web app not showing what's playing on SOMA FM Radio

I’ve been able to navigate to my favourite radio station (Lush on SOMA FM, via their Channel) but unlike the old S2 app the web app does not display what artist and track are playing - see screenshots, taken at the same time. Anyone got a work-around?Track details are there in the S2 app 

1
S
3 days ago
B
Ben BurContributor I
asked in Controllers and Music services

i don't see all my music

I would like to know why i can't see all my titles of my playlist u tube music. However i can listen it but i can't browse, i don't see them in the sonos display

1
controlav
3 months ago
B
bobbityContributor I
asked in Controllers and Music services

Ray and One(2nd gen ) not adding as a group

Hi , I bought a Ray so I could group music in my tv room and my kitchen but I seem to be having issues . In the system screen - I only ever see on device - If kitchen is there ray isnt . Both devices are contronllable by the App but only if the other is turned off . Am I missing something ? I have tried to use the Play button on the devices but this doesnt help group them  All help welcome  

2
jgatie
7 months ago
A
AlitopitoContributor I
asked in Controllers and Music services

The Sonos app don't allow me the access for login in

The Sonos app don't allow me to login in 

1
controlav
11 months ago
B
benbggAvid Contributor I
asked in Controllers and Music services

macos app unresponsive on wake

Hi,I run the Sonos S2 app on my Macbook (current OS Ventura 13.4, but problem has persisted since Monterey) and it’s connected to a Belkin Thunderbolt dock, which provides network connectivity via ethernet.When I stop work in the evening, I power down and disconnect the dock.The next morning, when I power up the dock and wake up the macbook, the Sonos App goes unresponsive and I have to force quit.Anyone seen this?

2
B
10 months ago
M
MadraruaAvid Contributor I
asked in Controllers and Music services

Device instead of app

Hi all I am planning on installing several sonos amps and wired speakers in a new build. Can anyone tell me is there a device other than my phone that I can play music and the radio through. I like not needing my phone when I come home from work so is there a device that I can stream from that would sit on for example the kitchen island this preventing me from needing to use my phone?  Thanks. 

2
Airgetlam
1 year ago
U
UltimatesContributor I
posted in Controllers and Music services

Amazon Music

Bonjour,Depuis quelques temps, lorsque je veux via l’application Sonos, écouter mes playlists d’Amazon Music, j’ai systématiquement le message ‘Échec de l’opération demandée, veuillez réessayer’. Cela fonctionnait avant.Tout fonctionne correctement avec mes playlists Spotify ou Deezer.J’ai réinitialisé le controler, réinstaller le service Amazon Music, mais cela n’a rien donné.Avez-vous une idée ?MerciPatrick

3
U
1 year ago
H
hsutherlandContributor I
asked in Controllers and Music services

Current Song Pointer in iTunes Playlist

Hi -Successfully imported iTunes library and playlists.  However, it seems that each time I start the playlist, it starts from the beginning.  It does not appear to be maintaining a pointer to the last played song and then pick up from there. 

4
H
1 year ago
M
mark bibbingsContributor I
posted in Controllers and Music services

Radio 4 no longer available on Tunein.

Come on Techies there must be a ‘fix’

4
M
9 months ago
M
MikeljamiContributor I
asked in Controllers and Music services

Ordenador

Hola buenas. Por un lado querría preguntarles, si puedo escuchar la música que tengo en un pendrive, a través del ordenador, en mi sistema sonos. Y Por otro lado tengo un Play.1 y un Connect, y los estoy utilizando cada uno, con una distinta aplicación. Puedo utilizar estos dos dispositivos con una misma aplicación? Muchas gracias y un saludo de Mikeljami

2
M
9 months ago
P
PNSHLDNContributor I
asked in Controllers and Music services

Incomplete Music Library Update

Browsing by composer misses many CD’s. Update Music Library Now misses quite a bit of CD’s. Looking for ideas as to why. Browsing by folder reveals all of the CD titles.What S2 shows. Last 2 items not in Beethoven folder.Directory listing of Beethoven folder as stored on NAS 

1
Airgetlam
11 months ago
L
Lelouch1820Contributor I
asked in Controllers and Music services

Registered Sonos on old account

Hello,A customer had their Sonos registered to one of their employee but unfortunately that person left. They have now 4 Sonos that I need to sync and register to the company’s name instead. Is there a way to achieve that ?Best regards.

1
Airgetlam
2 years ago
N
Noddy_JContributor I
asked in Controllers and Music services

RadioApp has stopped working after updating S2 iOS to V14.14

Unable to connect to RadioApp via the S2 App on my iOS devices.  Means I can’t listen to my local radio stations.  Is it an ad issue?  Updated my phone app 2 days ago.  Am running SONOS via BOOST.  I have multiple devices (i.e. heavily invested) in my SONOS system. 

1
Airgetlam
1 year ago
D
DaDDHeadliner I
asked in Controllers and Music services

SiriusXM Canada offline

This morning all channels are inaccessible reporting connection lost or not encoded properly  

2
D
1 year ago
P
procytonContributor I
asked in Controllers and Music services

Sonos App (S2) and YouTube Music

Hi,  I have linked my Youtube Account, and i can see the playlists, but all songs are displayed with a slash acrsoss and cannot be played. Any tips? 

3
James L.
3 years ago
Terms & ConditionsCookie settings