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Question

Cannot add speakers to the new app.

  • May 31, 2024
  • 3 replies
  • 166 views

Ever since the new app came out, it only retained my Playbar and Subwoofer. It wiped out my Roam SL, Play 1’s and Play 3. I cannot add them back at all. I have tried resetting the app, redownloading it, as well as factory restoring all the speakers I am trying to add back. My Roam SL will add to the system but then it doesn’t show up anywhere at all in the app. My Play 1’s and 3 will just not play the tone anymore to connect to the system. I am so beyond frustrated with this. Any ideas? Thanks in advance.

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3 replies

  • Lyricist I
  • 1 reply
  • June 6, 2024

Same issue. Please assist 


  • Lyricist I
  • 1 reply
  • June 7, 2024

I cannot add Sonos room speakers or rename existing speaker. 


  • Contributor I
  • 4 replies
  • July 7, 2024

Same.