Controllers and Music services

Get help with the Sonos S1 and S2 Controller apps for mobile, and the desktop app. You can also get help with using partner apps with Sonos here.

  • 3,878 Topics
  • 25,477 Replies
Ken_Griffiths
Ken_Griffiths
solved this question

unable to see Sonos devices when using Airplay

Here’s some things suggested by Apple/Sonos users to maybe try next time your Speaker(s) do not show (or play) as available in the AirPlay c...
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GJK
started this topic

recommend NAS drive to play cd’s through sonos

I need to replace my NAS drive used to play my CD’s over my Sonos. Need a bit of expert advice on best makes/models compatible with Sonos? T...
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Corry P
Corry P
solved this question

How can you create internet radio streams now that TuneIn is no longer...

Hi @Dan187856 Welcome to the Sonos Community!I have the following information to share with you:Customers who already have manually added st...
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3878 Topics

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Dr. CogentContributor I
posted in Controllers and Music services

How come the Sonos app doesn't prompt me if I try to add a redundant song to a playlist?

The Apple Music application will tell me that a song already exists in a playlist and ask me if I want to add it anyway. The Sonos application on my iPhone will let you add the same file indefinitely. This shouldn’t be a hard feature to implement. Please add it to the product.

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Corry P
10 months ago
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has971Contributor I
posted in Controllers and Music services

player5

Hi support, I have installed SONOS APK on my Smartphone, it working fine, but after some months I see that I can't listen music that is on my Smartphone as before ... why ? BTW I can listen Radio by the application to my SONOS.Any advice to help me ?

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G
7 months ago
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Clash3248Contributor I
asked in Controllers and Music services

Sonos not connecting to internet Flashing green light

Sonos will not connect to internet Have flashing green light

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buzz
3 days ago
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DickyWilkoContributor I
asked in Controllers and Music services

Can't connect to Play 5 on my Mac

I can’t connect to my SONOS Play 5 via the desktop Mac app, but both iPhone and iPad connect without any issues. Do I need an updated desktop app, or this something else?

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D
1 year ago
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kjiratsiekoedelContributor I
asked in Controllers and Music services

Sonos speakers not showing in Spotify app

Since I have a new router I can't find the sonos speakers from the spotify app. I can play music from the sonos app via my spotify account. So spotify connect doesn't work properly.Also not finding the google nest's. I can play music from the google nest's by voice command.  As soon as the music plays I can see that nest in spotify connect, Before I had an experiabox v10, now a zyxel EX5601-T1. I don't use the wifi from the router (I tried though, didn;t make any difference). The router is connected to a switch en multiple Aruba AP205 accesspoints.The sonos system consists of 4 ikea symfonisk speakers in 1 room. 1 speaker is wired to the LAN Any idea how to solve?

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AjTrek1
1 day ago
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Stormboy1866Contributor I
posted in Controllers and Music services

New releases not showing for You Tube Music

Hi. I use You Tube Music on Sonos and like scrolling through the 25 or 30 new albums on “New Releases” but for some reason about a week when I go to “New Releases” on Sonos it only shows one or two new albums. Does anyone know if this is a Sonos problem or a You Tube Music problem?  And more importantly how it can be fixed? I tried re-installing You Tube Music on Sonos but nothing changed. Thanks! 

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controlav
12 days ago
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Kodre1322Contributor I
asked in Controllers and Music services

Libby chapter information

Hello,  I'd like to request the ability to see what chapter I'm listening to on Libby. Right now, while listening to an audiobook, I cannot tell what chapter I'm on.  Thanks

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Corry P
2 months ago
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CumlibroContributor I
asked in Controllers and Music services

mauvaise qualite audio

En écoute de qobuz, Spotify ou Amazon music, la lecture audio est hachée.  Moderator edit:Google Translate-When listening to qobuz, Spotify or Amazon music, audio playback is choppy.

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C
1 month ago
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KosAvid Contributor I
asked in Controllers and Music services

Reklamer i app'en... NEJ TAK

Jeg kan fjerne notifikationer i app’en HELT under min profil, men hvordan fjerner man bare reklamerne? De tekniske notifikationer vil jeg jo gerne modtage… Kan man virkelig ikke differentiere ift. hvad man vil ha’ notifikationer om? Moderator edit:Google Translate-I can remove notifications in the app ENTIRELY under my profile, but how do you just remove the ads? After all, I would like to receive the technical notifications... Can you really not differentiate in relation to what you want notifications about?

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Corry P
4 months ago
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HighwaystarContributor II
asked in Controllers and Music services

library is duplicated

Why is my napster library duplicated in sonos one app?

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Jamie A
9 months ago
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Chris SchwarkContributor I
asked in Controllers and Music services

Presets don't play right station (android app)

About 20% of the time, when trying to start a music stream from off / not playing, when selecting a preset streaming station or streaming station from “recently played” within the android app, the Sonos will instead play the streaming station that was last playing earlier in the day.  The icon / graphic is for the selected station, but when you listen, it’s not the station displayed or selected, but rather the last one played earlier in the day. I also have an iPad with this app / PC, but rarely use them, so can’t 100% tell if this is android app related or sonos related (irrespective of app OS).   Anyone else have this issue?  Eventually I can select the stream again (via presets) and after 1-2 it will play the intended stream, but since the icon is always the selected one, you have to wait to hear if you’re actually listening to your intended station.  Been happening last few months.The Sonos speakers I am connecting to don’t matter (I have home surround (play bar, sub, 2 play 1 surr

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Airgetlam
3 months ago
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DavidkynnContributor I
asked in Controllers and Music services

restore s1

All of my Sonos devices are S1.  I need to change my OS back to S1

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Airgetlam
3 months ago
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BenanjuContributor I
posted in Controllers and Music services

qualité du son

Je ne sais pourquoi j’ai une nette différence entre la qualité du son provenant de l’application Spotify et celle issue de l’application sonos tuneln. Pourriez-vous me dire pourquoi et comment améliorer la qualité de Spotify donc ? Merci d’avance 

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G
2 months ago
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xushaohaiContributor I
asked in Controllers and Music services

Can't add music on network neighborhood

win11电脑能读到网络邻居的音乐资源，但sonosAPP添加不了该音乐资源，请问怎样解决？谢谢！ Moderator edit:Google Translate- The win11 computer can read the music resources of Network Neighbourhood, but the Sonos APP cannot add the music resources. How to solve it? Thanks!

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Ken_Griffiths
8 months ago
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dieseljwtContributor II
posted in Controllers and Music services

Sonos music indexing - DETAILS (seeking information - I don't have a problem)

There are various idiosyncrasies I’ve noticed with adding music to my Sonos library, but nothing that I haven’t managed to figure out eventually. However, I’m not able to find a detailed “drilldown” on how Sonos music library indexing works. There might be detailed information in here...somewhere...but a search on the topic only yields problems that people have with adding music.If anyone has details to share, I would love a deeper understanding of how things work under the cover. 

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jgatie
1 month ago
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MMcDoContributor I
posted in Controllers and Music services

Siriusxm Still Down

Does anyone have any updated information on when SiriusXM will be be able to be played back though the Sonos App? This is starting to drag on. 

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Airgetlam
3 years ago
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Sergio SbardellatiContributor I
asked in Controllers and Music services

Connect phone to Wi-Fi

SONOS ONE . Cambiato telefono . Il messaggio dice: Per continuare ,connetti questo dispositivo mobile (iphone) al Wi Fi.In realtà iphone è già connesso al wi fi . Preciso che il sonos one funziona perfettamente dal PC

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Airgetlam
7 months ago
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YoungtraderContributor I
asked in Controllers and Music services

spotify unable to Connect

I have a US spotify account and I'm presently traveling and in Nigeria. My Sonos app is set to my Texas address.  I'm unable to connex spotify on my Sonos app. Any answers how I can fix this problem?

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G
3 years ago
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antoniomoContributor I
asked in Controllers and Music services

Escuchar mis canciones.

Compré la Play 5, para escuchar las canciones que a mi me gustan, las que tengo almacenadas en mi móvil. Al principio, no había ningún problema, las escuchaba y disfrutaba del sonido.Ahora no sé lo que ha ocurrido, que sólo puedo escuchar, las emisoras, Spotify, pero en ningún caso las que tengo en la memoria de mi móvil. Quisiera si es posible, encontrar la forma de poder volver a escuchar mis canciones. Hice un esfuerzo para comprar la Play 5, y ahora sólo me quedan las emisoras (que son muchas, pero no me interesan), o suscribirme a una plataforma musical de las reconocidas por Sonos que tampoco me interesan (al menos de manera principal). Gracias.

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5 months ago
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BrentoContributor I
asked in Controllers and Music services

sonos can’t play Itunes playlist. error Can’t find server

Songs appear but won’t play file.  No server found 

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Sotiris C.
11 days ago
P
PageContributor I
asked in Controllers and Music services

connectivity

There is a wrong email address associated with my sonos that I can’t get past and can’t find anywhere in the app or on the website

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jgatie
25 days ago
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HorologiumContributor I
asked in Controllers and Music services

Unknown Alarm Source II

I’m having a similar issue as this fellow: A little background on my issue.  I have a Sonos OneSL in my bedroom that I use at night to play white noise.  I have a daily alarm set to go off at 10pm and run till 7am.  The white noise is a Spotify “song” entitled White Noise 3 Hour Long and it’s in a Spotify folder with 4 instances of the same track to ensure sufficient coverage throughout the night.  It’s worked flawlessly for a couple of years now.Until this past week.For the last 4 or 5 days, at 4am on the dot, the white noise cuts out and a jazz track starts playing, waking both me and the wife.  It’s making the wife very unhappy.  😱  I have no idea how or why this is happening.  I have deleted all the other Sonos alarms I had on the controller (even though none were “active”).  I deleted the Spotify folder with the white noise track and created a new one.  I checked my idevices (iPhone and iPad) to see if I had a rogue alarm on one of them using Spotify.  I even checked the wife’s p

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H
8 days ago
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JTWhiteContributor I
posted in Controllers and Music services

Sonos starts and stops only on XM

Sonos starts and stops only on XM reauthorized XM deleted and re-added the apps powered down and back on the whole system till starts and stops only on XM

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Jamie A
4 months ago
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jbartondexContributor I
asked in Controllers and Music services

Apple Music Playlist Repeat - interrupted playback

Recently moved an audio system to run off the sonos port. Have 7 in total. We have a playlist from apple music of around 350 songs (about 22 hours) and the sonos keeps stopping before the playlist ends. The sonos settings are on repeat and shuffle. I am at a loss to get this to keep playing. The goal is to have the music playing 24/7 streaming from the sonos. Checked in the apple music app and cannot find anything to set the list on repeat or change any settings like that. Any suggestions would be helpful. 

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Sotiris C.
1 month ago
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micreyContributor I
asked in Controllers and Music services

L' app IDAGIO a bien été intégrée dans SONOS mais en Anglais ( l'utilisateur est français )

J’ai bien réussi à ajouter le  service IDAGIO dans l’app SONOS, mais voilà les menu sont en Anglais. Quand j’ai installé l’app IDAGIO dans mon Android  les menus sont en français .Est il possible d’avoir le menu du service IDAGIO dans SONOS mais en Français. Google Translate:I managed to add the IDAGIO service to the SONOS app, but the menus are in English. When I installed the IDAGIO app on my Android the menus are in French.

1
Jamie A
6 months ago
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