I have a massive digital music library that used to reside in iTunes (on my Mac and on an external hard drive). When I upgraded my Mac OS to Big Sur, iTunes was eliminated and I lost all Sonos connectivity.
All!
Apple, Sonos and lots of crying didn’t help.
So, as a relatively computer illiterate but passionate music lover with 2 TB of music, I buckled down for 3 weeks, taught myself and experimented.
Here is what worked for me.
- Go through all of your songs and eliminate duplicates.
- Get a new external hard drive (one with an extra TB than you need), erase it, and convert filing system to Mac OS Extended (“case sensitive, journaled” worked for me).
- Move all of your previous songs to the new, clean, re-formatted external hard drive.
- Go to Sonos to manage your sources and add new external hard drive to connect...also, eliminate any previously utilized pathways that are no longer active.
- You can still access some music on your computer, but have to also add that as a source in your Sonos preferences.
Good luck.
This is so scary, but I have had connectivity for 6 days and still going...