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Question

New app’s broken amazon music albums

  • 30 May 2024
  • 5 replies
  • 86 views

Several weeks ago, I was infuriated by the new app and how many features it broke. As others noted Amazon music was almost unusable. At least my vacation has tempered my disappointment a bit. 
 

Now when I try to play an album from “albums just for you” it plays some other random music by a different artist. At least it’s still jazz, I guess. This new app is laughable.

Is anyone else noticing this behavior? 
 

Tap album from list, album appears, tap play and something different will play!

 

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5 replies

Userlevel 3
Badge +2

I use Amazon music and can play ok. However, it does not let me pin anything to the home/front screen - when I try it goes into favourites but cannot play. Other services such as audible etc are ok. Hopefully all of these bugs will get sorted?

Userlevel 6
Badge +2

It’s odd that our experiences are different. Did you by chance remove/re-add Amazon music to Sonos? I did because it didn’t seem to be working at all after the update.

Userlevel 3
Badge +2

Yes I did. There was an issue just after the update and mine didn’t work at all at the time. Maybe delete and re authorise again

Userlevel 6
Badge +2

I did already re-auth Amazon after the Sonos app update, so I’m not that hopeful. I will try that when I next have time or patience to waste on Sonos… I’m currently blocking most internet access for my speakers (due to the inane web app and related security issues) so I can’t re-authorize until I take the time to update my firewall.

This update -- or Sonosmageddon as I like to call it -- has wasted countless hours for their customers already.

Same experience for me (Italy, sonos play:3 + connect)

The app update has definitely broken the amazon music interface

I tryed and remove/reinstal my amazon account in the sonos app, but it didn’t work.

I keep getting a very annoying “si è verificato un errore” generic error, no clue as of what’s happening behind the courtains.

I’m very disappointed. I was a sonos enthusiast before.

 

Any hint?

 

Thanks

 

cesare