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Impossible to add JazzGroove to Sonos

  • January 9, 2025
  • 1 reply
  • 24 views
G
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JazzGroove used to work with our two Sonos speakers (Play:1 and ONE SL) at work. Now it doesn’t.

I have deleted JazzGroove from Content Services and added it back. It still doesn’t work.

I have two Sonos systems, one at home and one at our office. The one at home can still play JazzGroove. Although yesterday I deleted it from our home system to see if that would fix it at work. It doesn’t.

It really would be nice to get it to work again. I’m on the monthly JazzGroove plan, so it’s not a matter of authenticating as dar as I know. Any suggestions?

 

NOTE: I downloaded the Mac Sonos App and it upgraded my Sonos system. Now JazzGroove works.

AjTrek1
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1 reply

Corry P
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  • Corry P
  • Sonos Staff
  • January 10, 2025

Hi ​@ghulse 

Thanks for your post!

Sorry to hear of the issue you had with playing from JazzGroove. I am glad to hear that you fixed the issue - thanks for updating the thread with you solution!

"Common sense is the collection of prejudices acquired by age eighteen." - Albert Einstein
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