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Question

Imported Playlist on Android will not add or play

  • April 2, 2026
  • 4 replies
  • 28 views

I can't add Imported Playlists to the queue in the Android app from my Music Library.  This was working previously in the Android app.  Doing the same Imported Playlist in the Windows version of Sonos app is working without issue so it is not an issue with the Playlist.

The Android app can see the tracks in the playlist, but if I click on the play or shuffle icon it just spins away doing nothing. 

If I try to add or replace the queue with the tracks from the playlist it just spins.

If I click on the three dots next to.the track and select Play Now, the track plays.

This is broken for even Imported Playlists with 1 track.

Is this a known issue that's been broken in a recent app update? I have searched but can't see anything about imported playlists broken on Android recently.

Android App Version:  83.01.9

4 replies

Stanley_4
  • Grand Maestro
  • April 2, 2026

I can't test that here but you could run through the steps and submit a diagnostic. You need to do it all in under about 10 minutes to capture the logging data. Once submitted call Sonos when convenient. 


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  • Prodigy I
  • April 2, 2026

Just tried this, same app version on Android 16 with .m3u playlist(s).  

Not really of help for you I know but I am not seeing the issue you report...


  • Author
  • Contributor I
  • April 2, 2026

Thank you both for quick response.  For clarification, I am using the single “iTunes Music Library.xml” for playlists.  I have the diagnostic ready and will call Sonos.


MoPac
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  • Headliner III
  • April 2, 2026

 Better to have M3U playlists.  I have read somewhere .xml playlists don’t work in the mobile app.  My playlists have always been M3U and work fine.