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Question

ikea sonos symfonisk bookshelf speaker won't register after update

After the most recent sonos update, I cannot add symfonisk bookshelf speakers to the app.

I have tried: 
reseting device
transferring ownership to same account 

Any other ideas?? @sonos any rep can comment on this?

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29 replies

9

Android Phone:

  1. I updated the app with the most recent update.
  2. Factory reset my symfonisk bookshelf speaker.
  3. Ran through the set up again and it has finally f***king worked

 

J

Je l'ai fait des dizaines de fois et toujours rien tu veux dire qu'il faut le faire et refaire sans relache y a un moment donné je vais devenir fou lol

Moderator edit:
Google Translate-
I've done it dozens of times and still nothing you mean you have to do it over and over again at some point I'm going to go crazy lol

Z

Anyone able solve tue symphonisk connect issues?

 

crazily I still can connect them to my sister, alot of music services are also still not working argh 

 

no updates in a while, do Sonos consider this app now resolved ??? 

M

My ikea symfonisk speakers been turned off now for a week as I cannot pair them to the current system. I can have my arc and sub mini working on their own or symfonisks with sub mini as a separate system. There is no way to have them all working as they used to. Once I pair them ikea speakers my previously set up system using arc and sub mini is then disappearing from the app. When I had it set up as ikea speakers + sub I couldn’t get arc connected to the system. I would be asked to update the network settings but when I did that arc would not play passcode to identify itself and when I typed the pin manually it wouldn’t then recognise infinity button press 🤦🏻‍♂️. There is no win. I am sick of it now. Sonos pull your finger out and get it sorted or send me a set of new speakers that will work. I shouldn’t be wasting hours on end of my precious time fixing your crap

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