I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.
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I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.
On the app, can you go to Account / Sign Out?
I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.
On the app, can you go to Account / Sign Out?
I can log out of the current account, but when I log back in, I'm still in someone else's system.
I want to exit someone else's Sonos system.I joined someone else's existing Sonos system, and now I want to set up my own Sonos system. However, I can't exit the current system, and I can't find the relevant option in the Sonos Android app.
On the app, can you go to Account / Sign Out?
I can log out of the current account, but when I log back in, I'm still in someone else's system.
From memory, I don’t know if this is right - and someone else can jump in - but once logged out, delete the app completely. Then restart your phone, and reinstall the app. Rather than log in, I believe you will be given the option to set up a new system. You may well need to use a different email address to the one you have used before, to set up a fresh account.
I think there used to be a “forget my system” option buried in the system settings.
In the mobile app, go to Account (Head and shoulders next to Gear icon in upper right) > App Preferences > Reset App. Then restart and choose to connect to your existing system.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.