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I can't apply the available update on WINDOWS 10.

  • May 30, 2023
  • 2 replies
  • 82 views

I have that message :

I don’t find the controler.

Best answer by Ken_Griffiths

@CRELOT,

Remove (uninstall) and reinstall the Sonos App with an account that has local administrative privileges and then all should work fine. On reinstall, connect the Sonos App back to the existing Sonos system on the local ‘private’ (not ‘public’) network connection. See this link for further information too:

 https://support.sonos.com/en-us/article/configure-windows-10-network-and-security-settings

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2 replies

106rallye
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  • May 30, 2023

Did you restart your computer already?


Ken_Griffiths

@CRELOT,

Remove (uninstall) and reinstall the Sonos App with an account that has local administrative privileges and then all should work fine. On reinstall, connect the Sonos App back to the existing Sonos system on the local ‘private’ (not ‘public’) network connection. See this link for further information too:

 https://support.sonos.com/en-us/article/configure-windows-10-network-and-security-settings