How to solve the Error 913 (Music Library) on a Mac

Perhaps see if this Sonos Support link will assist to resolve the issue…

https://support.sonos.com/en-us/article/error-1001-and-1002-when-using-the-music-library

Spent an hour with Sonos tech trying to add my music library after new update. He couldn’t do it, said it was a known issue at their end. Apple tech had no idea also.

Found a similar explanation on YouTube (Matt Klee), but it only worked when I went into “MEDIA SHARING” and choose “selected lists” (geselecteerde afspeellijsten), with my music map in it, in stead of “all lists”.

Glad I now have access to “my” music :-)

FWIW, it was Part 3, Step 7 that got this (finally) working for me after a lot of trial and error based on the various posting recommendations.    I did have to change the permissions for “Everyone” back to Read Only (I had switched it to Read & Write as a test), which also matches the instruction set….

Hi, I’m still in the “trial & error” mode.  Thought I found the solution in allowing guests to log in on this computer, instead of “connecting to shared folders”.  But then I only managed to import 1 single folder (with mp3-files in it).  This afternoon I updated the “Sonos controller for Mac” to v. 16.4.2 and after a few attemps that went wrong, I am now awaiting for Sonos to finish the indexing of my library (which contains 20k+ mp3-files).
Cross fingers…

But if it fails, I will try your suggestion!

Thanks anyway for replying :-)

WOW! indexing finished… and… library is present in the Sonos controller!

I don’t really remember how I did this. Somehow I got Sonos to index my library on my computer. Now it recognizes all of my files. It doesn’t list them like my old library did. I have to come up with an artist name and it tells me that it’s in my music library, it won’t just list the entire library like before.

Cant you choose “Maps” ? Last choice in the list?

Here is a guide, folks.

https://support.sonos.com/en-us/article/error-913-when-adding-a-music-library-share

Ignore my post 6 posts ago - Sonos worked for a while but then at some point again could not see the music folder….

Having said that, this is how I got it to work:

Most of the above, no idea what is meant by customer account.

Make the share, mine was like this \\myserver\iTunes

Make a Sonos user that can read the file system ( IMHO, don’t allow write): mines was “listener” with a password “Whatever”

under options in the share, make sure as above ( salami slices), smb is turned on, and under the lower part for windows users click listener and enter the password.

Go to the ridiculously, hard to use Sonos App on your Mac , and enter the above for 

share: \\myserver\iTunes

username: listener

password: Whatever

This setup works for me, the guest network doesn’t, silly, but true.

Good luck!

Thank you, got my music library to show up but as with others, no playlists. Really disappointed in the Sonos experience, very close to chucking three Sonos devices out the window and just going with decent Bluetooth system. Slower, more bugs, more upgrades that do nothing (or worse) for me. Come on Sonos, get your act together.

Sonos has failed to live up to its promise to fix the app.

I am now going to ditch my hundreds of pounds worth of equipment (probably via e-Bay), keeping the Play5s, as I can at least still play my turntable through them.

It was a great few years with Sonos, but the current system is unusable. I feel really bad, as I also recommended Sonos to my family and friends, who have also invested hundreds of pounds. They will also be ditching their hardware.

I am moving to Apple HomePods, where I know I can access my music library, as well as streaming services.

A sad end to a once-great company.

Downgrade to S1, if you still can and your speakers allow it. I did, as after every update, it was such a hassle to get my local library back, and if so only with limitations (no proper playlist indexing, no artwork, etc.). And it no longer worked at all after the latest November update. 

Thanks,

I’d been fighting the damned computer all day before I found this.

Thanks!  I’ve spent about 10 hours yesterday and today trying to share a Music library with Sonos controller on a Mac.  Sonos tech chat this morning provided a new thing to do (change SMB settings), but I could not find any way to change SMB settings, and I found that these settings are done automatically on a Mac.

There are a couple of critical things where ALL of them must be done to share a Music Library with Sonos controller:

1.  First, share the folder where the music is stored as stated in this post.
2. Sonos uses the folder name for shared folders as shown in Apple > System Settings > File Sharing > (i).  If this music folder is a sub-folder, DO NOT use the complete sub-folder name list like I did. This mistake cost me 10 hours.  Also, File Sharing must be toggled to On.
3. To add a music folder to the Sonos controller, select the third option where it is located “Networked device (ex. NAS drive)”.
4. Type in the computer name and just the shared folder name as shown in File Sharing.  The format is \\computername\shared folder name.  Here, to be clear, the only two entries are  1) the computer name and 2) the name of the shared folder as shown in Shared Folders.  Do not enter additional sub-folder names.
5. Last, when asked for username and password, use the username that can be found using the prompt “whoami” in the Terminal app and your password.

I hope this is helpful and saves others time.

GIVE this man a beer !!!

this is what helped me

1/ use the THIRD OPTION of network drive...even if it is your LOCAL filder

2/ DO NOT use the FULL path to your folder but only //localcomputername/foldername

NO WONDER everybody is lost… these 2 steps alone MAKE NO SENSE AT ALL !!!

it is totally counter intuitive.. but with SONOS I guess who gives a damn right ??

SONOS you are heading out of business if you can’t figure out your MAC OS app… come on.. don’t come crying when you have to close shop 

AMATEUR HOURS !!

Those very instructions (Use the network drive option, use a network path, etc.) have been listed here in countless threads, and given in the official support page for months.

https://support.sonos.com/en-us/article/add-your-music-library-to-sonos

when is sonos going to fix their app !! i mean if the support knows about it… are they short in cash or something, may be I can send them $5 … 

Thanks for this info. Really Helpful.

I kept getting error 913 trying to add new folders to Sonos from MacBook Pro.

Your fix worked but I had to keep the .local in the MacName. Also just put the Folder Name (not e.g. Desktop/Folder Name).

Then Sonos picked it up okay.

Now I just need to find a work round to get Sonos to play my local audio files from my Android phone. It used to work fine. Have they withdrawn this? I only have early Play 1’s so no Bluetooth only WiFi.

Ive tried this and it certainly didn't work for me on my Mac

It took a few goes and I had to restart for it to see the folder. Hope that may help.

Thanks Geoff - out of interest how many goes? I’m on 4 or 5 and keep getting the error message.  Thanks

Probably two or three if I recall.

The other issue was making sure there were not multiple devices running Sonos when you set up the folder e.g. MacBook and Phone. Once I got it set up on the MacBook I could then play stuff from my phone as well. It’s not easy though. Wish these things were simpler. I just had to set up my Play speakers to see a new router…...2 hours of online support! Good luck. Geoff.

Actually, their online support was pretty good. Even on a Sunday.