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Question

how to run a diagnostic

  • 29 May 2024
  • 6 replies
  • 3156 views

How do I run a diagnostic

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6 replies

Userlevel 7
Badge +20

Please open the Sonos App and select the cog wheel in the top right hand corner of your screen. On the next screen select ‘Visit Help Center’ and then ‘Submit Diagnostics’.

There is no cog wheel.  Now what?

 

Userlevel 7
Badge +20

There is no cog wheel.  Now what?

 

iOS or Android app?

Userlevel 7
Badge +22

Should be there, from the web controller:

Settings: top right corner

 

iPad

Userlevel 7
Badge +20

iPad

Can you see the cog wheel as @Stanley_4 has highlighted?