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Question

how to run a diagnostic

  • May 29, 2024
  • 6 replies
  • 9803 views

How do I run a diagnostic

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6 replies

UKMedia
  • May 29, 2024

Please open the Sonos App and select the cog wheel in the top right hand corner of your screen. On the next screen select ‘Visit Help Center’ and then ‘Submit Diagnostics’.


  • Author
  • Contributor I
  • May 29, 2024

There is no cog wheel.  Now what?

 


UKMedia
  • May 29, 2024

There is no cog wheel.  Now what?

 

iOS or Android app?


Stanley_4
  • Lead Maestro
  • May 29, 2024

Should be there, from the web controller:

Settings: top right corner

 


  • Author
  • Contributor I
  • May 29, 2024

iPad


UKMedia
  • May 30, 2024

iPad

Can you see the cog wheel as @Stanley_4 has highlighted?