I use the Windows controller to create my SONOS playlists. Here is a 60000 track playlist that I have added to the Queue. Admittedly, this playlist has limited, specialized metadata (Track Titles, Composer, etc.), but as you can see, Queue and Playlists can be longer than 100 tracks.

This super large playlist existed prior to the May 2024 update. As a quick test of the current Windows controller I picked another Playlist of only 10000 tracks, added a couple tracks, and saved it as a new playlist, then replaced the Queue. As you can see, the first added track is exactly where I placed it and the other track is correctly placed at the end.

Since SONOS Playlists and the Queue reside in player memory and all of my players are recent, dealing with SONOS Playlists and a Queue this large may not be practical on old players with more limited memory.

I use the Windows controller to create my SONOS playlists. Here is a 60000 track playlist that I have added to the Queue. Admittedly, this playlist has limited, specialized metadata (Track Titles, Composer, etc.), but as you can see, Queue and Playlists can be longer than 100 tracks.

This super large playlist existed prior to the May 2024 update. As a quick test of the current Windows controller I picked another Playlist of only 10000 tracks, added a couple tracks, and saved it as a new playlist, then replaced the Queue. As you can see, the first added track is exactly where I placed it and the other track is correctly placed at the end.

 

Since SONOS Playlists and the Queue reside in player memory and all of my players are recent, dealing with SONOS Playlists and a Queue this large may not be practical on old players with more limited memory.

Thanks for the reply.  I only have Android devices to play from my Sonos.  I am trying to play an m3u or iTunes playlist from my network music library.  I cannot get all of the songs into the queue to even be able to save it as a Sonos playlist..

Hi ​@PearlMikeJam 

We are aware of an issue whereby Music Library playlists of over 100 items will not load to the queue or play, and we are investigating this issue. We have no estimate for when a fix might be made available, but I will update this thread when I hear of a fix being put in place.

In the meantime, please either use playlists under 100 items, or use a different controller to load them.

I hope this helps.

Thanks ​@Corry P 

Please let me know if I can help.  I have this issue on all the Android devices I have tried (Samsung Galaxy Tab S9+, Galaxy S23 Ultra and Galaxy S25 Ultra).  I am not sure if the issue extends to other platforms.

Hi ​@PearlMikeJam 

The issue seems to be 100% reproducible (when the playlist is over 100 items), so I assume we do not need to collect further data from affected customers.

As far as I am aware, it is affecting only Android.

Thanks though!

Corry P this is also an iOs issue. As of 2-3 updates ago, my music library playlists (through iTunes) are limited to 100 tracks. I can use the desktop app and get my full playlist (my primary playlist is app. 5000 songs). This only became an issue in the past 4-6 weeks. I submitted a ticket a few weeks ago and was told it was a known issue.

Adding playlist to queue on iphone app limits to 100 songs.  I can add same playlist from desktop and whole playlist gets added.

I only use playlists from a local music library. My largest playlist is about 1000 titles. The best workaround for me is:

1. Use the Windows Controller App.
2. Select the playlist from the library and play it. It should replace the current queue.
3. Select ‘Save Queue” in the middle of the controller app (below the current queue).
4. Save the list as a ‘Sonos Playlist’ that can handle more than /SarcasmOn “this incredible high number of” /SarcasmOff 100 songs.

Dear Sonos-Devs, lesser workarounds with my Sonos products would make me happier :)

How is that Sonos does not know it also affects Apple. It has been an issue for a while. there was a workaround in adding the playlist again to the end of the queue but the latest release has wrecked that work around without fixing the original issue. Does Sonos do any user testing before releasing new versions bc it doesnt feel like it. One feature i would like is to be able to switch off the updates which seem to be mandatory. 

Hi ​@spinner42 

Apologies - that may have simply been my error there. I don’t see any mention of Android-only in what I have access to. Please also note that I said “I” and not “we”.

To prevent updates, you need to both prevent automatic updates in the app for the system, but also prevent automatic updates to the app from your App Store - if either the app or the system receive an update, it will (likely, but not always) be mandatory that the other receive the same.

If you’d prefer to check for updates manually, you can disable automatic updates in the Settings menu under General Settings » System Updates » Update Automatically.

I hope this helps.

That does help, thank you. Fixing this rather obvious bug would also help as I am gobsmacked that it got through user testing.  

Honestly, it is quite unbelievable that Sonos have been aware of this issue for many, many weeks and yet still are either unable to resolve it or do not see it as being important.

Such poor customer service given the fiasco following the  introduction of this version of the app.

Hi ​@PearlMikeJam 

We now believe that this issue was resolved with the latest update. Please check your playlists, but also be aware that the update is being released as a phased rollout and you may not get the latest version until Monday next week, at the latest.

I hope this helps.

Thank you.  I have checked and it appears tom be sorted.

I can confirm this is working on the latest Android update.  Thank you for addressing!

​@Corry P the latest update does allow for playlists larger than 100 songs from the music library but nothing shows in the queue.  The header of the queue shows the number of songs.  Below that is just blank.  Hoping this can be addressed.

Hi ​@PearlMikeJam 

Sorry to hear of this issue you are having with a playlist loading a blank queue.

I recommend force-closing the app and re-opening it again.

If that has not improved matters for you, I recommend you get in touch with our technical support team who have tools at their disposal that will allow them to give you advice specific to your Sonos system and what it reports.

I hope this helps.