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How do you manage to get the visual track information to keep up with the track being played. It used to work but not now.

  • December 16, 2024
  • 2 replies
  • 28 views

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Help. My Sonos takes about 4 attempts before it will play. Then the visual information does not keep up with the track being played. If the system plays for longer than two hours I receive the famous "no products found " message.  Meaning everything freezes. So frustrating.  Any ideas. I'm not a computer engineer IT graduate. I bought Sonos as a plug and play. 

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2 replies

Stanley_4
  • Lead Maestro
  • December 16, 2024

The Sonos FAQ has some suggestions but the easy route is to call Sonos Support and let them look at the internal data hidden from us users.


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  • Author
  • Avid Contributor I
  • December 17, 2024

I've been there with Sonis support.  All their ideas and solutions failed.  Sonos is not muchbyse atvthe moment.