How do I add my One surrounds back to my system after app update?
I got the forced app udpate, now my One surrounds are not working.
I go in my system / room where the Beam and Surround are listed, I try to add surrounds and after a few minutes I get this error message:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/360f9bdd-b051-4401-a71d-12d3b7decc9b.png)
This is the current system I am running:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/eaabf5a3-84f0-49cd-ad9e-333786bf801b.png)
Adding Speaker separately doesn’t work either.
My One surrounds are listed in separate systems that I cannot delete anywhere:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/90183993-632d-423e-9d33-84fa17a8aec3.png)
I found no way to unlink them and put them back with the Beam + Sub.
When I try to update within the System manage menu, the update fails as well:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/0f90ddb6-5b10-4a26-8c61-beb32737b2aa.png)
After clicking try again 5 times and 5 fails, I get this other error and it still doesn’t work:
![](https://uploads-eu-west-1.insided.com/sonos-en/attachment/276285d2-3380-49db-ab3d-34f02a39a852.png)
They are powered on !!
Wifi connection is great as I am 3 meters away from the router in a clear tv room.
The light on my surrounds is white.
@SONOS : HELP ME GET MY SURROUNDS WORKING AGAIN !
How do I remove them from the 2 new ‘systems’ you created in the app and add them back to my TV setup?