Please help someone, please!?
I have been in IT for over 30 years and I have never seen an app like this.
I have changed the wifi to a different router. so what is the problem?
I would like to point my Sonos system (4 x SL + 1 x Sub) to the new wifi please.
but when doing in to System → Network → pressing a greyed out “Manage Netowrks” the Android app tells me System update needed. ( The app was on auto update but now I have switched off auto update, but it still does demand the update).
Clicking Update, I get the message that there is an update and I have the option to press Update or Not now.
So I press Not now as I want to do the WiFi configuration so I can update. make sense? or am I just stupid in thinking this is a logical way to go?
What happens? THE APP TAKES ME BACK TO THE MANAGE NETOWORK SCREEN!!!!!!
Think quietly to myself “how interesting” again clicking Managen Networks, laughing at my stupidity of thinking that Not Now would do it.
again getting the System Update Needed, one thinks that “perhaps it is just the Android app that needs updating as it clearly can not update the speakers as they are configured for the old WiFi”
So with some held breath, anticipating some magic to happen, I press Update again.
yep! again, there is an update to be done and now I click the magic “Update”
it is looking good, the app is getting started, three dots in the first beautifully design progress bar with the litle circles. a feast for my eyes. a real design triumph. I can really feel and hear the excitment when this design was revield and agreed in the product meeting. marvelous. bloody marvelous.
But Wait!! Update problem. there was a problem during the update of your Sonos system, with a suggestion to Try Agin.
Some how this try again, when there is no network seems to be the thing to do. perhaps it will work without WiFi? these boys and girls at Sonos, they have it sorted. clever. lets do it.
So we try again and of course it fails again, as it will so if I press the button a thousand times.
but wait, there is another button with More information and here I see it is an error 30 . quick scan on the web and it gives “Error 30 occurs when one of your Sonos products tries to download the update file but is unsuccessful.” another “how interesting” thought is formed in my mind.
Pausing here for a few moments, letting the enorimty of the situation sink in. I am the only person in the world that has come accross this bug (clearly it must be a bug, yes?), the code clearly would take you to the network setup options to check/configure the connection, so I suppose I am just unlucky that my one+ Android device has caused this bug to crop up on just my phone. If it had been seen before, by anyone anywhere in the world, of course and clearly, the Sonos clever engineering team would have sent messages expressing their sinserest apologies and shamefully gone about stopping all they are doing and working on this bug until it is fixed, yes?
So here we have it, can someone please help with fixing this bug or help me find an obvious workaround that my tired eyes and mind are unable to find after hours of menu hopping please?
Question: How to change the network setting when the app insists on an update. Can’t do the update, because we need to change the network.
Now God help us if the system has been designed and coded to be like this, then thoughts goes to “could really Sonos be doing their part of social responsibility by participating in some care in the community programmes?”
Me p****d off? Nooo, you don’t say…..?
Thank you
Per Norrgren