How dare you do this to us. You put out a misleading and downright untrue advert declaring this new version is so great etc, you must have known how unfinished it is and what the reaction would be?
I can’t work out if they are arrogant, ignorant, naive, uncaring or just downright dumb. To think you can get away with this is unbelievable. You already had an app that worked for most people most of the time and you’ve replaced it with something that is not even half finished and renders systems unfit for purpose.
I feel sorry for the people on support who are suffering due to mismanagement. We as users are stressed and depressed so I dread to think what the people doing support are feeling having to deal with this pityful offering.