Si system. New W11 laptop. Controller says can’t connect to Sonos. More options, connect to existing system. Finds system but press done and goes back to sorry etc. Tried everything including re-installing Sonos. Can you help please
Answer
Fail to connect to controller
Best answer by John B
In the Network and Internet Centre (assuming that still exists in W11?) is your network set to PRIVATE or PUBLIC?
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In the Network and Internet Centre (assuming that still exists in W11?) is your network set to PRIVATE or PUBLIC?
Yes, it still exists, a bit modified. A good tip. Changed to private and it works. Many thanks.
I am glad it is sorted. I have been caught out myself by updates to W10 that reset my network to Public from Private.
I have the same problem to connect to Sonos on a W11 PC what is a company pc. I can’t switch to a private network due the admin setting by administrator. My network is a public one. What else can be the problem?
You could install a “Travel Router”. These are designed for similar situations where hotel guests need more network support than a single device accessing the Internet. (for example a wireless printer).
I would suggest that SONOS finds a solution while it works perfect under W10. I will not invest in more Router devices only to have a connection with my PC to SONOS.
+24I would suggest that SONOS finds a solution while it works perfect under W10. I will not invest in more Router devices only to have a connection with my PC to SONOS.
There is nothing for Sonos to solve here (except maybe a better error message saying “switch your network to private”, like my Windows app does). Sonos requires that your local network allows data to pass freely between devices.
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