Error Connecting to Spotify Service

  • 28 September 2019
  • 1 reply

When trying to add the Spotify service in the Sonos app I get the message "Error. Unable to add Spotify account." after selecting "Connect to Spotify". I haven't entered any account details at this point.

I can send music to my speakers from the Spotify app without a problem (I have a premium account). I have tried re-booting the router as suggested in a topic from a year ago; that doesn't work. Any other ideas?

Best answer by No49 30 September 2019, 14:37

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1 reply

Fixed! It's not possible to connect the service if you have the Spotify app installed. So:

- uninstall Spotify app

- setup the Spotify service in Sonos

- reinstall Spotify app

Simple 🙂 (although shouldnt be necessary?)