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Error Code 1002 adding music library

  • August 18, 2024
  • 5 replies
  • 521 views
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After recent updates, my neighbor is experiencing the issue Error Code 1002 now when attempting to add his Music Library- not the standard 913.  I have tried everything to resolve- checked firewall settings, etc., followed instructions to create the NAS folder that Salami Slices provided months ago.  My library works fine thankfully.  We both purchased new Mac and running Sonoma 14.6.1- when we switched to the new Mac’s, library would not play (access denied).  Added Music Folder back with Read/Write in File Sharing, SMB is “On” but his error code switched to 1002.  Mine worked fine.

I read the threads on here but has anyone had any luck resolving the error?

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5 replies

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  • SB Cali Joe
  • Lyricist III
  • 14 replies
  • August 31, 2024

Hi and thanks for posting.

My MacBook running Sonoma 14.6.1 never recovered from the May Sonos update, getting 913s and now 1002s.  Did your new Mac respond to the Salami Slices measures?

Thanks in advance.

Joe

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  • gmbardman
  • Author
  • Enthusiast II
  • 37 replies
  • August 31, 2024

@SB Cali Joe,

 

Good morning!

 

My Mac is running SONOMA 14.6.1 and I was able to successfully recover my library for the third time after the latest update.  I have tried everything on my neighbor’s but it will not update.  They have laid off 100+ workers, some from customer support, so I am sure the wait times are off the charts.

I have now bought two DENON speakers and running HEOS.  It is working using AirPlay2.  I have as a backup in case SONOS goes defunct.  I will tell you the interface is not as nice as SONOS (the before May 7th version) but it works and the sound is great!

 

I wished I had better news for you.

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  • SB Cali Joe
  • Lyricist III
  • 14 replies
  • September 1, 2024

Thank you!! That’s great news since I'm ready to move on.  

I only wish Sonos would make amends to the customer base by  somehow allowing us to at least use their hardware as Bluetooth devices while their engineers figure how how they messed everything up with a  premature release that put short-term profits over customer loyalty.  I can’t even find the Sonos speakers on my MacBook Sound control panel!

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  • LesMaraud
  • Contributor I
  • 2 replies
  • September 10, 2024

Same issue for me on my MacBook Pro with Sonoma 14.6.1… no idea how to solve it.

What a nightmare again !

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  • LesMaraud
  • Contributor I
  • 2 replies
  • September 19, 2024

Just updated to Sequoia 15.0 and …. the “Salami Slice” trick to use networked device worked again.

Mixed feelings between being happy to get my library back and the anger to be so poorly treated by Sonos at every update.

What a shame.

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