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Question

Error 1002 when adding Move to system

C

I’m having trouble adding Sonos Move. Thought I finally got it and was directed to update, but then got error 1002. 
 

please advise. 

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2 replies

G
  • Gpccohen
  • Lyricist I
  • 1 reply
  • July 27, 2024

I'm having same issue and no fix I can find

AjTrek1
  • AjTrek1
  • 6540 replies
  • July 27, 2024

Please see the information in the link below. If you don’t own a Bridge follow the reboot procedure. If you do have a Bridge you should remove it as it is an outdated product that causes major issues.

 

https://support.sonos.com/en-us/article/error-1002-when-updating-sonos

 

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