Just entered new password but still denied access to upgrading.
Best answer by controlav
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Userlevel 7
+17
If there is a question in there, you need to be more clear about what you want to ask the community.
Userlevel 7
+23
You don’t enter a new password, the wording during upgrades is very confusing (well, wrong, frankly). You need to enter your existing Sonos password to do the update.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.