Just entered new password but still denied access to upgrading.
Answer
Entered new password.
Best answer by controlav
You don’t enter a new password, the wording during upgrades is very confusing (well, wrong, frankly). You need to enter your existing Sonos password to do the update.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
+18If there is a question in there, you need to be more clear about what you want to ask the community.
+24You don’t enter a new password, the wording during upgrades is very confusing (well, wrong, frankly). You need to enter your existing Sonos password to do the update.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.