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Answered

Echo effect on live radio

  • October 23, 2024
  • 5 replies
  • 75 views

One of my favorite live stations frequently develops an annoying echo sound effect. Restarting doesn't fix it.  When it happens it's on all my speakers throughout the house - singles and stereo pairs. Is anyone else experiencing this?

Best answer by Stanley_4

Are you using the Sonos Group function to have them all playing the same stream? Not Grouping, just playing individually almost always gets out of sync.

 

You can submit a diagnostic when it happens and call Sonos to have them look at internal data we users can't see.

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5 replies

MoPac
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  • Headliner II
  • 1110 replies
  • October 23, 2024

What station?  I’ll try it here if it’s available.


Stanley_4
  • Lead Maestro
  • 12288 replies
  • Answer
  • October 23, 2024

Are you using the Sonos Group function to have them all playing the same stream? Not Grouping, just playing individually almost always gets out of sync.

 

You can submit a diagnostic when it happens and call Sonos to have them look at internal data we users can't see.


  • Author
  • Contributor I
  • 2 replies
  • October 24, 2024

Thanks for the replies. The station is 103.3 Moose FM, from Parry Sound Ontario, Canada. I do do have a lot of my speakers grouped, but I've confirmed that the noise is present in individual speakers, single, paired, or grouped. It happened again yesterday.

Good idea about the diagnostics!


  • Author
  • Contributor I
  • 2 replies
  • October 28, 2024

Tried submitting the diagnostics - we’ll see . . .


Airgetlam
  • 44716 replies
  • October 29, 2024

I hope you called in, they don’t look at submitted diagnostics unless prompted.