Skip to main content
Answer

Did Sonos just brick all of my older products?

  • April 2, 2023
  • 2 replies
  • 91 views
T

Starting a week or so ago non of my old Sonos products work and the S1 app has the add device grayed out.  Any thoughts ?

Best answer by Ken_Griffiths

Similar to what @106rallye mentions, I suspect the S1 devices and/or App need an update and to do that the mobile device needs to meet these requirements:

  • iOS 12 and higher
  • iPadOS 13 and higher
  • Android 8.0 and higher (Not supported on Chromebooks)
  • Fire OS 7 and higher
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

106rallye
Forum|alt.badge.img+18
  • 106rallye
  • April 2, 2023

Of course they have. That’s why this forum is awash with people complaining.

Eh. No of course not. Maybe your router got confused by all Sonos device starting up at once after an update? Maybe your phone does not comply with Sonos’ requirements anymore?

Ken_Griffiths

Similar to what @106rallye mentions, I suspect the S1 devices and/or App need an update and to do that the mobile device needs to meet these requirements:

  • iOS 12 and higher
  • iPadOS 13 and higher
  • Android 8.0 and higher (Not supported on Chromebooks)
  • Fire OS 7 and higher
Terms & ConditionsCookie settingsAccessibility statement