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Deezer users—need help, please!

  • March 28, 2025
  • 3 replies
  • 66 views

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I am a long-time Deezer user on my Sonos S1 setup.  Starting today, I am getting the error “unable to browse music service”.  All my efforts to fix the issue have been unsuccessful.  Can someone who is subscribed to the Deezer service tell me whether they can still access the service?  I need to know if this is a problem affecting me only, or whether it is a system issue. Thanks!

Best answer by Smilja

There’s an outage.

https://status.sonos.com/

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3 replies

Smilja
  • Answer
  • March 28, 2025

There’s an outage.

https://status.sonos.com/


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  • Prodigy III
  • March 28, 2025

As of 10:45 GMT I am able to use Deezer as normal to browse and play. It may be worth you trying again.

 


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  • Author
  • Enthusiast I
  • April 2, 2025

There’s an outage.

https://status.sonos.com/


thanks for this link!  My issue cleared automatically the following day.  Not sure of the root cause.