I am just about ready to give up on Sonos! I have configured a whole house system if you will with Sonos speakers in almost every room of the house including the downstairs but I never know if they are all going to work or just some of them and occasionally none of them. Not a complicated or fancy setup but ever since changing to the new app several months ago, the problems began. The latest issue is that the only service that will come on and stay on is the Sonos Music service. Amazon Prime, Apple Music, Pandora and Sirius XM all have the intermittent service problem and I want to have other services available consistently! I do call Sonos support and spend a couple of hours troubleshooting, get it working for a few days and then, back to problems! Maybe this is just a rant but surely Sonos can do better! I have been using it successfully since 2015 until the last few months with very little problem so I know Sonos can do it.