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Connecting to a NAS Drive

  • 12 April 2024
  • 3 replies
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kenwardmab
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Trying to connect to WD EX2ULTRA NAS Drive. Was getting an error that pointed to adding an entry to the Register which I did. However I still cannot connect.  Now get:

Sonos was unable to add the music folder
Please check that the path to the folder, and the username and password if needed, are correct.

Reason: Access to the shared folder “\\MYCLOUDEX2ULTRA\Public\Shared Music\iTunes” is denied.

This is successfully connected to iTunes on my PC running Windows 11.

Have also tried with “\\MYCLOUDEX2ULTRA\Public\Shared Music\iTunes\iTunes Media” and just Shared Music.

Please advise.

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Best answer by Airgetlam 12 April 2024, 17:35

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Airgetlam

Sonos doesn’t use the same method as windows does to access the drive. The Sonos speakers run Linux, and use a separate way to connect. 

If you’re using S1, make sure your NAS is using SMB v1 and corresponding NTML. If you’re using S2, make sure your NAS is using SMB v2 or v3. 

Bruce
kenwardmab
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Excellent! 

Sonos is now Updating Music Library.

Once all working the next step is to get it working on my iPad Air.

Music Library now in Sonos.

Many thanks😀

MalcolmK

kenwardmab
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Launched the Sonos App on the iPad and , hey presto, it’s working. Didn’t have to do a thing; the whole library is there. I had a little blip with the NAS though, Had to go back and select all SMBs to restore access on my Windows PC.

Thanks for the speedy response.

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