My Play 3 lost power last night and won’t connect to the network. I’ve
-rebooted the router and the pc
-uninstalled and reinstalled the s2 controller
-the app shows the Play 3 “Not connected”, but is still visible in the system
-I get a flashing orange led when i press the “Pause” button
Obviously, you could have a hardware issue. Have you rebooted the PLAY:3? Don’t Factory Reset without further consult. Do you have any other SONOS units?
Yes, I rebooted the Play 3. No factory reset
There are two play 1 and another play 3 on the same network working fine.
Power it up and let it sit for 15 minutes to populate the error logs and then submit a diagnostic. Call Sonos support with the number it gives you.
They can confirm it is dead and may offer you an option to replace it.
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