Skip to main content

Changing Networks and MyTuner Radio stops working

  • October 1, 2024
  • 2 replies
  • 67 views
C

I have recently moved into a new apartment.  As a result I now have a new WiFi network.  I use a pixel 8 pro with the latest software updates.

1) Manage Networks, of course, doesn't work;

2) As a result I had to factory reset all my devices:

   - Arc

   - Sub gen 3

   - SL 1

   - SL

   - Roam 1

All devices came back online, however, not so my services:

   - Spotify would not connect; 

   - MyTuner Radio would not connect;

   - My music library and all my playlists disappeared 

I started the Spotify app on my phone and then connected my Sonos Livingroom and then Spotify would work correctly via the Sonos app.

I was able to re-add my music library however my playlists are still gone.

I have not been able to get MyTuner Radio working.  Removing the service fails so I can't re-add it.

Sonos radio works with all it's advertising!

 

Any assistance would be appreciated.

 

Thank you.

 

Charles Truax 

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

N
Forum|alt.badge.img+19
  • nik9669a
  • Senior Virtuoso
  • 6187 replies
  • October 1, 2024

In factory resetting everything you probably then had to create a new system when you re-added the speakers. Consequently you wiped any account info relating to the old system. If so, you now need to set all your account details and services into the new system. 

C
  • CTruax
  • Author
  • Contributor II
  • 5 replies
  • October 1, 2024

There is no way to set new account details, that I know of, I tried to remove the MyTuner Radio service and re-add it.  The removal fails.  So how do I set my ne account details?

 

C.

Terms & ConditionsCookie settingsAccessibility statement