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Certain albums added to My Sonos (from Amazon Music) show up as "Tracks"

  • February 23, 2022
  • 4 replies
  • 52 views
M

All albums display and play fine when I search for them in the My Sonos interface (using Amazon Music), and/or play from the “Recently Played” row; but when I add albums to My Sonos, some of them display in the “Albums” row without cover art or title (they are simply titled “Tracks”). And when I try to play these from that row, they play only one track at a time – the Queue does not populate with the entire album.

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4 replies

J
  • John B
  • February 23, 2022

Please would you name a few albums that come through as tracks?

M
  • mpavilion
  • Author
  • Contributor I
  • February 23, 2022
  • Big Thief, Dragon New Warm Mountain I Believe in You
  • Raveena, Asha’s Awakening
  • Billie Eilish, Happier Than Ever

(the cover art is retained for the first one; the other two simply use the grey music-note icon. all three are titled “Tracks” in the Albums row)

 

 

J
  • John B
  • February 23, 2022

All three appeared in My Sonos when I added them. Complete, including album art. All appear under albums 

It's possible you just have some network glitches. As a first step power off your router and your Sonos speakers.  Power the router fully back on then power up the speakers.

Then try again. 

 

M
  • mpavilion
  • Author
  • Contributor I
  • February 23, 2022

Thanks, will try that

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