my system was working properly for long time but totally disconnected recently. So i tried to set up new system and reset all devices but still cant build new system despite that sonos app confirmed every new connected device. Previously i saw all devices connected and i could build theathre set up for tv but now i cant even see all devices…
Have you recently changed anything on your network? Describe your network for us.
As you have found, Factory Reset, while it might accidentally work around something, a mass Factory Reset rarely cures fundamental issues. As a first step I suggest that you close the SONOS controller App, reboot the players, then restart the controller.
in order to reduce confusion for the human, I’ll give each unit a unique room name. For example, I’d name the left surround speaker “Livingroom-LS”.
Personally speaking, it’s not usually a good thing to reset all the players, as you do lose the ‘Sonos Household’ too and have to setup everything from ‘scratch’ including the music services, Sonos playlists, favourites etc.
i recently ask internet provider for dynamic ip adress as other devices like somfy needed that but this worked properly. I try to reset my aimash network of 4 routers and will see whats happens, those routers work on 2,4 and 5.1, but this settup worked previously very well
i recently ask internet provider for dynamic ip adress as other devices like somfy needed that but this worked properly. I try to reset my aimash network of 4 routers and will see whats happens, those routers work on 2,4 and 5.1, but this settup worked previously very well
Try the setup on just one router/WiFi AP by temporarily switching off the other three - you will likely need to allow DHCP unless you have all the device MAC addresses reserved in the DHCP reservation table with manually assigned (static) IP addressing in place - you will also need to ensure the WiFi networks 2.4Ghz band is 802.11 b/g/n backward compatible - I suggest using WPA2 AES security mode aswell. If you’re not sure about these things then maybe give Sonos Support a call. Here’s the link to do that…
Still looks to me like you’re perhaps attempting to use an App with a (now) non-existent Sonos Household - it might be much easier to give Sonos Support Staff a call.
i deleted the previous system, restarted the whole mash router network, reboot all speakers, now is working again, i dont know why the whole system collapsed
i deleted the previous system, restarted the whole mash router network, reboot all speakers, now is working again, i dont know why the whole system collapsed
No, neither do I, but maybe next time (if there is a next time), I would opt to not factory reset any Sonos product, as that’s usually a ‘last case’ scenario and something that Sonos Support Staff only recommend when everything else has failed to solve the issue. The only other time to maybe factory reset is when you sell/give away your Sonos products to someone else. You do lose quite a bit, if you take the drastic step of factory resetting everything and it wastes a lot of your own time too. I’d at least first come looking for some answers from this community and/or speak to Sonos customer support before doing a full reset in the future, just to perhaps solve something that might have possibly had a quick easy fix in some cases.
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