Skip to main content
Question

cant connect to Amazon music

  • May 9, 2024
  • 4 replies
  • 91 views

Forum|alt.badge.img+1

I can’t connect to Amazon music. I’m using the new app but it was working originally with the new app tried reauthorising but still can’t connect. Amazon music via the Amazon app seems to be ok. Anyone else seeing this?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

SarahN
Forum|alt.badge.img+14
  • Headliner I
  • 458 replies
  • May 9, 2024

https://status.sonos.com/

 

they know about it


Forum|alt.badge.img+1
  • Author
  • Contributor II
  • 6 replies
  • May 9, 2024

Thanks Sarah, didn’t even realise that page existed. 


Forum|alt.badge.img+1
  • Trending Lyricist I
  • 25 replies
  • June 1, 2024

https://status.sonos.com/

 

they know about it

No ... they know about Alexa problems.

Mike & I (by the sounds of it) have the same issue...just can't connect to Amazon Music full stop.

Despite SarahN's link...which, by the way   indicates that Sonos reckon the Amazon App is working ok .


Forum|alt.badge.img+1
  • Trending Lyricist I
  • 48 replies
  • June 22, 2024

 

Amazon and YouTube Music are not working. Either the wheel never stops spinning and the music does not play or tracks just skip and then stop. 

Only Mix Cloud and Sound Cloud works.