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Answered

Can’t start new app

  • August 30, 2024
  • 2 replies
  • 185 views

Since I updated to the new app on iOS, it will not start. It is just the Sonos-logo for half a minute, then it crashes. What is the point of having an app at all then, if it constantly crashes?

Best answer by Pools-3015

What version of iOS are you using? What version iPhone?

Have you tried restarting your iPhone?

Have you tried re-installing the app

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2 replies

Pools-3015
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  • Prodigy I
  • 1255 replies
  • Answer
  • August 30, 2024

What version of iOS are you using? What version iPhone?

Have you tried restarting your iPhone?

Have you tried re-installing the app


  • Author
  • Contributor I
  • 1 reply
  • August 30, 2024

I have the last version on both my iPhone and iPad, 17.6.1 (I have installed the app on both devices). The iPhone is a 13 mini and the iPad is an Air 4:th gen. 
Yes, I have restarted then both. 
 

And, thanks, it seems to have helped when I er-installed the app… Thank you so much!