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I have purchsed 2x Sonos One speaker and a Beam a year or a bit more ago. The main purpose was to put it in each room (bedroom and 2 kids rooms) to set alarms and wake up next to music. Now I don’t see that function anymore and is frustrating me as it was probably the only reason I decided to purchase Sonos. Can someone help me out how I can still set the alarm.

Thank you! 

Seems odd, have you called call Sonos Support directly to discuss it? Are you up to date on your Sonos system, both firmware and the controller?


I have purchsed 2x Sonos One speaker and a Beam a year or a bit more ago. The main purpose was to put it in each room (bedroom and 2 kids rooms) to set alarms and wake up next to music. Now I don’t see that function anymore and is frustrating me as it was probably the only reason I decided to purchase Sonos. Can someone help me out how I can still set the alarm.

Thank you! 

Have you tried restarting your phone or resetting the app? Have you installed the latest updates

The Alarms function is available for me:

 


I did all this. Actually this started when I moved to another house and took sonos from an old house. I reset all of the devices and updated everything then. It just disappeared.


I did all this. Actually this started when I moved to another house and took sonos from an old house. I reset all of the devices and updated everything then. It just disappeared.

According to this thread there is a known issue with alarms not showing and there has been no confirmation the issue has been resolved.

 


This issue comes and goes for me as well. I have been in contact with support (system diagnostic, asking what is connected to my wifi etc etc etc) but it has not been resolved.