When I try to use the Sonos controller on my computer it is no longer able to find my system. If I use the phone app it can’t find my computer where all the playlists are even though it’s using the right network. Using Spotify on the computer works fine, it finds my system with no problem. I’ve rebooted the computer and the router and reset the controller to no avail. Also turned off all products. The App on my phone can see all my products but can’t connect to computer. WiFi settings are correct.
Answered
Can't find computer
Best answer by Pools-3015
I had an issue with the last Windows Cumulative update and had to roll it back. There seems to be another issue with the Windows firewall because of the update, so a troubleshooting step can be to disable the firewall for 10 minutes to see if everything connects again. If it does, you will need to remove the KB5060829 update and wait for Microsoft to release a fix that may come next Tuesday.
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+17Hello
+17I had an issue with the last Windows Cumulative update and had to roll it back. There seems to be another issue with the Windows firewall because of the update, so a troubleshooting step can be to disable the firewall for 10 minutes to see if everything connects again. If it does, you will need to remove the KB5060829 update and wait for Microsoft to release a fix that may come next Tuesday.
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